MSU

OTC

About Us

 




 

Refund Policy

We know that students drop classes or decide they don't need a textbook for their class. Our refund policy is designed to make the return process as simple as possible.

Textbooks

16 Week Semesters

  • All books are guaranteed to be correct for your courses.
  • Full refunds given through the first week of classes.
  • Refund given through first two weeks of class with drop slip only.
  • New textbooks MUST BE in NEW condition for full refund.
  • Used books must be in resalable condition.
  • Refunds for purchases made with a credit card will be credited back to the same card.
  • Cash resister RECEIPT IS REQUIRED for all refunds.

Back to top

Barcharts/ Quick Study Guides

  • Barcharts & Quick Study guides are non-refundable.

Back to top

Clothing

  • Items may be returned for a full refund within fourteen (14) days.
  • Items must be in new condition with tags attached.
  • Items may be exchanged for like item or store credit within thirty (30) days.
  • Refunds for purchases made with a credit card will be credited back to the same card.
  • Cash resister RECEIPT IS REQUIRED for all refunds/ exchanges.

Back to top

Electronics/ Calculators

  • Unopened items may be returned for a full refund within fourteen (14) days.
  • Opened items may be returned for a refund less a 25% restocking fee within fourteen (14) days.
  • Items may be exchanged for like item or store credit within thirty (30) days.
  • Defective items may be exchanged for same item within fourteen (14) days.
  • Refunds for purchases made with a credit card will be credited back to the same card.
  • Cash resister RECEIPT IS REQUIRED for all refunds/ exchanges.

Back to top

Gifts/ Greek Items

  • Unopened items may be returned for a full refund within fourteen (14) days.
  • Opened items may be returned for a refund less a 25% restocking fee within fourteen (14) days.
  • Items may be exchanged for like item or store credit within thirty (30) days.
  • Defective items may be exchanged for same item within fourteen (14) days.
  • Wood letters & decals are non-refundable if backing removed.
  • Refunds for purchases made with a credit card will be credited back to the same card.
  • Cash resister RECEIPT IS REQUIRED for all refunds/ exchanges.

Back to top

School/ Office Supplies

  • Unopened items may be returned for a full refund within fourteen (14) days.
  • Opened are non-refundable.
  • Notebooks & binders are non-refundable.
  • Refunds for purchases made with a credit card will be credited back to the same card.
  • Cash resister RECEIPT IS REQUIRED for all refunds/ exchanges.

Back to top

Clearance Items

  • Clearance items are non-refundable.
  • Items may be exchanged for like item within fourteen (14) days.
  • Cash resister RECEIPT IS REQUIRED for all exchanges.

Back to top


Home Buy Rent Sell Contact FAQ